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PRIVACY POLICY

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

PRIVACY POLICY

This privacy policy sets out how Jimmy's Automotive Center uses and protects any information that you give Jimmy's Automotive Center when you use this website. Jimmy's Automotive Center is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Jimmy's Automotive Center may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 4/10/2008. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

What People Say About Us


  • -Bud S.

    A first class operation in all respects. They go out of their way to be helpful in providing needed information. The quality of their work has always been 4-5 stars.


  • -Cheri T.

    I love Jimmy's - they are trustworthy & will even lend a car when your's is gonna take overnight. Any major work on my car is done by them.


  • -Forrest A.

    Very professional. Worked with me to get my car up and running on my budget.


  • -Chris P.

    These guys are the best, honest and trustworthy, a must for a service business.


  • -Miriam F.

    TJ and Jimmy's Automotive are fantastic! TJ is always very helpful when I take our 12 year old van in for service. On my last visit he went above and beyond and I am extremely grateful. Thank you, TJ, and go SC State Bulldogs!


  • -Erin O.

    I continue to be blown away by the service, prices, and positive demeanor of the employees at Jimmy's. This is the first time I have EVER written a review about anything and its because I feel obligated to write about quality like this. Mom & Pop shops and common human courtesy are a thing of the past in Corporate America, so experiences like I continue to have at Jimmy's are very refreshing to me! Go see for yourself! You won't be disappointed.


  • -Lynn C.

    My husband and I have been customers of Jimmy's Automotive since we moved to Weaverville. They run a well oiled business (pun intended). They are so professional. They treat me as a woman with respect and never look down on me for all my crazy questions! They have even helped us with printing off invoices for our taxes!! TJ is amazing! You should take all your auto troubles to Jimmy's!!


  • -Lisa G.

    Our family has been coming to Jimmy's for years. We have three vehicles and have taken them all to Jimmy's for maintenance and repairs. TJ and Brian are so helpful & friendly. They go out of their way to accommodate! We have had some major repairs done over the years but when these guys are done the problem is fixed-they really know what they are doing! I highly recommend the mechanics at Jimmy's.


  • -Wanda G.

    ...Waiting room is CLEAN; internet service is available, so I could check email and facebook while I waited and Brian was very friendly and helpful as I checked out. I am so GLAD and RELIEVED to have them near by for help and service!


  • -Teri N.

    Having recently moved to NC, and having had the most wonderful mechanic for over the past 20 years in my old hometown, my husband and I wanted to find a garage we could trust. We seem to have found it at Jimmy's! They are AAA approved and came with lots of recommendations from others we have met. We have had to take two of our cars there for repairs within the last couple weeks, and we found TJ to be very friendly and helpful. Before any work was done, he explained the cars' issues and what the cost would entail (which was also very reasonable). He talked with us as if we were long time customers, and with a respect that indicated he appreciated our business. Both of our cars turned out to be emergency situations, and Jimmy's was able to fit us in and get the work done asap. Wonderful garage! Highly recommended!


  • -Julianne A.

    I love this shop because they are honest. I had engine mounts replaced a bit over a year ago and the car was starting to shake again. They told me the warranty had expired for the mounts, but that mounts should last longer than a year and they picked up the cost of parts and labor to put 3 new ones in. I know nothing about cars and I didn't ask them to pay for it. They offered because they take pride in their work, want to do right by people, and have a business model based on providing exceptional, honorable service. They have been keeping my 2005 Mazda 3 road worthy for three years now and I couldn't be happier.


  • -JD G.

    ...Great service, professional in every sense yet very personable. When I came in for the service, I mentioned I was starving and hadn't eaten breakfast and I was told about a local diner. They didn't have to tell me, but they genuinely care about their customers. Give them the opportunity to earn your trust and your business. You won't regret it!


  • -Carolyn S.

    In the 15 years that Jimmy has serviced my cars, I have had not one complaint. They are always honest as to what is needed and discuss the cost before they do any extensive repairs. I really appreciate their professionalism. I recommend them highly!!!


  • -Dennis M.

    Got inspected in no time, without an appointment. Great shop.


  • -Anonymous

    I've taken a few vehicles here for alignment. Done correctly and on time.


  • -George Z.

    Brian & T.J. answered all my questions and where helpful in explaining what needed to be done on my Saturn. Both T.J. and Brian now and in the past explained what need to be done. I have confidence in your technicians to resolve problems with my car. We have confidence in your auto center to repair put us back on the road with a safe car for our family. From beginning to end thank you for your quality service.


  • -Brad F.

    I moved here from Southeastern PA almost three years ago. A neighbor recommended Jimmy's to me when I need a car inspection. Best advice I have gotten since moving here. Very easy to work with, honest and good service too.


  • -George K.

    It was found that I needed more work. I was given a ride home and picked up later that day.


  • -Happy Camper

    We have been very satisfied with the service and care Jimmy's has given us. We have been going to them for about three years and have had two cars serviced consistently over that time. We appreciate that they only do the work that is necessary. They have provided loaner cars for us as needed too.


  • -Dan C.

    I have been going to Jimmy's for the last four years. I am always very satisfied with the professional work and their customer service is exceptional.


  • -Bryan Y.

    Very friendly and fast service. I highly recommend them if you need auto repair in Asheville


  • -Jim S.

    I'm a new loyal customer - Best auto repair experience since moving to Asheville 8 years ago. My 2004 GMC Envoy needed new A/C compressor assembly. Expensive item, but I trusted Brian's knowledge and "no pressure" style explaining my options. In fact, I found the entire staff to be professional, friendly and proud of their excellent reputation - Keep up the good work, guys!


  • -Toni

    Nice people and efficient service. I had expensive repairs, but they made it as painless as possible. I was unable to get estimates from other shops, so I don't know if their prices are comparable to other shops or not. But they took the stress out of my experience and that is valuable. The loaner car was a tremendous help. I wasn't inconvenienced while waiting for repairs. They only did repairs I authorized but did give me a list of repairs I may need later.


  • -Bud S.

    A first class operation in all respects. They go out of their way to be helpful in providing needed information. The quality of their work has always been 4-5 stars.

Call us for service: 828-658-3030

ASA (Automotive Service Assocation)
ASE (Automotive Service Excellence)
BBB (Better Business Bureau)
IATN (International Automotive Technicians' Network)
Jasper
Kiwanis International
NAPA
AAA Approved Auto Repair
BG
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